FAQs

• What are your check-in and check-out times?

  • Standard check-in: 1:00 PM
  • Standard check-out: 11:00 AM
  • Early check-in and late check-out available upon request, subject to availability

• What payment methods do you accept?

  • All major credit/debit cards
  • UPI payments
  • Bank transfers
  • Cash payments accepted for direct bookings

• Is advance payment required for booking?

  • 50% advance payment to confirm your reservation
  • Balance payment at check-in
  • Full payment required for peak season bookings

• Do you provide parking facilities?

  • Yes, free private parking available for guests.

• Is food service available?

  • In-room dining
  • Restaurant service
  • Garden dining available
  • Both vegetarian and non-vegetarian options
  • Special dietary requirements accommodated with advance notice

• What amenities are included in the room tariff?

  • Breakfast
  • WiFi
  • Room service
  • Daily housekeeping
  • Basic toiletries
  • Parking

• How far are you from Mall Road, Manali?

  • 10-15 minutes drive from Mall Road
  • Local taxi services available
  • Transportation arrangements can be made through the cottage

• Do you provide airport/bus station pickup?

  • Yes, available at additional cost
  • Advance booking required
  • Fixed rates based on vehicle type

• What is your cancellation policy?

  • Free cancellation up to 7 days before check-in
  • 50% refund for cancellations 3-7 days before check-in
  • No refund for cancellations within 3 days of check-in
  • Different policies may apply for peak season bookings

• Are pets allowed?

  No! We do not allow pets in our property. 

• Can you arrange local sightseeing tours?

  • Yes, customized tour packages available
  • Local guide arrangements possible
  • Adventure activity bookings available
  • Advance booking recommended

• What is your peak season?

  • May to July (Summer)
  • December to February (Winter)
  • Special rates apply during these periods
  • Early booking recommended

Amenities Provided